Privacy Policy

Introduction

Foodville Consumer Products Private Limited ("Foodville", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information when you use our website or services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address provided during checkout or account creation.
• Order Information: Products purchased, order history, and payment method (we do not store full card details).
• Usage Data: Pages visited, search queries, and browsing behavior on our site to improve your experience.
• Device Data: IP address, browser type, and device identifiers for analytics and security purposes.

How We Use Your Information

• To process and fulfill your orders and send delivery updates.
• To respond to customer service requests and support queries.
• To send order confirmations, invoices, and important service notifications.
• To improve our website, products, and overall customer experience.
• To send promotional offers and newsletters (only with your consent).

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:

• With delivery partners to fulfill your orders.
• With payment processors to complete secure transactions.
• When required by law or court order.
• To protect the rights or safety of Foodville, our customers, or the public.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Our website uses HTTPS encryption to secure all data in transit. However, no method of transmission over the internet is 100% secure, and we encourage you to safeguard your account credentials.

Your Rights

• You may request access to the personal data we hold about you.
• You may request correction or deletion of your personal information.
• You may opt out of marketing communications at any time.
• You may request data portability where technically feasible.

To exercise any of these rights, contact us at support@foodvilleindia.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed.